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Coronavirus Information
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Coronavirus Information

Updated Monday, September 28, 2020 at 10:00AM

Since we first learned of the COVID-19 pandemic, Laurel Lake has worked diligently with our local health department, our health care team, our residents, employees, family and friends to ensure that we are taking every necessary precaution to safeguard residents and staff. Our community has been well equipped, trained and prepared to respond to this challenge.

Over the past six months, SEVEN Laurel Lake residents have tested positive for COVID-19. The first, a Crown Center resident who tested positive on June 20, recovered. Between August 20 and Sept. 1, Laurel Lake subsequently announced that six more Crown Center residents had tested positive. Five have recovered; the sixth, an individual who had been on hospice, unfortunately passed away.

Over the past six months, NINE Laurel Lake employees have tested positive for COVID-19. Eight recovered and are back at work; one is currently isolating at home.

The State of Ohio now requires all-staff testing for its licensed nursing homes and residential care facilities. While Laurel Lake is not required to do so, we have expanded this mandate to include all 250+ employees of our retirement community. We are currently testing weekly.

INDEPENDENT LIVING VISITOR POLICY

When COVID-19 first arrived in Summit County in March, Laurel Lake adopted a “No Visitors” policy to protect the health and safety of our residents. Too little was known about the virus at that time. We now know more about how the virus is transmitted and the safety protocols – including use of masks, hand washing hygiene, and social distancing – that reduce risk. Laurel Lake employees are now tested regularly, access to symptomatic testing has improved, and robust measurement is now available to gauge COVID activity in our county and region.

The Laurel Lake COVID Task Force respects the science behind how the virus is transmitted. This, in combination with resident feedback from our recent Visitor Policy Survey, has led to the adoption of a new Visitor Policy for Independent Living. While we continue to urge residents to leave campus whenever they wish to connect with family and friends, the new policy allowing campus visitation will go into effect on Thursday, October 1, 2020.

Click here to view the new Independent Living Visitor Policy

  • A maximum of two visitors per residence per day will be permitted in Eastwood, Westwood and the Villas.
  • Residents must pre-register their guests by 4 p.m. the day before the visit.
  • Visitors must present ID and pass a health screening at our main entrance checkpoint. They are required to wear masks and a "Visitor" sticker.
  • Visitors will be limited to the apartments and villas, and may not use common areas except for the closest hallways, stairwells or elevators necessary to access 2nd or 3rd floor apartments.
  • Independent Living residents who don't drive will be able to be picked up/dropped off at our Front Door, Eastwood or Westwood Atrium entrances, or any villa. Drivers must be pre-registered in the same way that campus visitors must be registered.

Laurel Lake is – first and foremost – concerned about the physical and mental health of every Laurel Lake resident and staff member. Our COVID-19 task force will regularly review and, if necessary, amend this policy for issues such as: (a) changes in recommendations of the Department of Health; (b) occurance of active cases on the Laurel Lake Campus; or (c) a significant change in transmission or positivity measurement for Summit County.

GREENWOOD ASSISTED LIVING VISITOR POLICY

In compliance with Ohio Department of Health guidelines, Laurel Lake currently offers scheduled Outdoor Visits for Greenwood residents and their families. We are awaiting the latest guidance that will allow us to transition to Indoor Visits, and will share those details as soon as possible. Families are also encouraged to connect with their loved ones via phone calls and virtual visits (scheduled video chats facilitated by our Activities team). Exceptions can be made in end-of-life situations.

CROWN CENTER SKILLED NURSING VISITOR POLICY

In compliance with Ohio Department of Health guidelines, Laurel Lake currently offers scheduled Outdoor Visits for Crown Center residents and their families. We are awaiting the latest guidance that will allow us to transition to Indoor Visits, and will share those details as soon as possible. Families are also encouraged to connect with their loved ones via phone calls and virtual visits (scheduled video chats facilitated by our Activities team). Exceptions can be made in end-of-life situations.