Dining Team Leaders / SFT & FT opportunities / Exempt / Variable Shifts

Starting Salary:  $39,052.00 - $58,579.00

(*This is based on 2080 hours.)

SUMMARY OF JOB RESPONSIBILITIES:

Ensures an exceptional dining experience for Laurel Lake residents, their families, and guests by providing clean, well maintained dining facilities and serving quality hot and cold foods.

QUALIFICATIONS

EDUCATION:

Must have a High School Diploma or the equivalent

EXPERIENCE:

Must possess at least one (1) year experience supervising and training service staff  members

KNOWLEDGE AND SKILLS:

• Must be able to demonstrate effective reading, writing, speaking and analytical skills
• Must be a detail oriented person and be able to perform duties with great accuracy each day
• Must be able to work overtime, holidays, weekends as assigned
• Must be able to interface with people at all levels and with residents in a positive and professional manner
• Must be receptive and adaptive to change

OTHER REQUIREMENTS SPECIFIC TO DINING AREAS:

• Must possess the ability to supervise and direct while work harmoniously with other personnel.

• Must possess the ability to deal tactfully with residents, family members, visitors, and the general public.
• Must maintain the care of equipment, appearance of the dining areas, and minimize the waste of supplies.
• Must possess the ability to seek out new methods and principles and be willing to incorporate them into existing practices.
• Must be knowledgeable of federal, state, and local policies, procedures, and guidelines regarding food services practices in healthcare institutions.

JOB ACCOUNTABILITIES:

• Teach and direct a team of dietary staff during meal periods.

• Strive to ensure resident satisfaction through personalized  service and quality hot and cold food
• Assist with training and coaching of new and existing team members
• Assures that the dining rooms are properly set before and after service and kitchen service areas are clean and organized
• Mediate between dining room and kitchen staff to maintain good relations to ensure resident feedback gets communicated in a reasonable and timely fashion
• Foster a cooperative, harmonious working relationship between team members
• Management of GeriMenu system in Dietary Technician’s absence
• Ensure all food items are available (or appropriate substitute)
• Be a presence in the Dining Rooms during meal periods soliciting feedback and conversation from residents
• Understanding - before each meal period - every menu item and special, well enough to answer diners’ questions
• Maintenance of confidentiality of all pertinent resident information to assure residents’ rights and employee confidentiality are protected
• Adherence to all safety policies & procedures of the facility and regulatory authorities
• Proper personal appearance and hygiene according to established procedures
• Attendance and participation in in-service training (IST) programs
• Reporting of all hazardous conditions, equipment, accidents or incidents
• Model Laurel Lake’s Standards of Performance
• Holiday and weekend availability
• Performance of other duties as deemed necessary
• Communicates any department and resident needs, issues and concerns to the Dietary Technician

The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.

WORKING CONDITIONS/PHYSICAL ENVIRONMENT:

• Walks, stands, bends, stoops, reaches and lifts most of the day.
• Must be able to tolerate a noisy, hot, humid environment; as well as cold temperatures from refrigerators and freezers.
• Must be able to lift 50 pounds and push food carts weighing up to 100 lbs.
• Is subject to frequent interruptions.
• Exposure to detergents & chemicals used in cleaning.
• Must function independently, have flexibility, personal integrity, and the ability to work with residents, personnel, support agencies, and outside agencies.
• Works beyond duty hours, on weekends, holidays, and in other positions temporarily, when necessary.

CONTINUING EDUCATION REQUIREMENTS:

CDM if applicable

Maintain Level I ServSafe certification

PHYSICAL ENVIRONMENT/WORKING CONDITIONS:

Non-Patient Care Staff (51-75 lbs.) – Physical Demands

Occasional – 1 to 33% of workday

Frequent – 34 – 66% of workday

Constant – 67 – 100% of workday

Not at all – 0% of workday

Occasional

Sitting; bilateral carry 3’, 75#; push/pull 100’, 20ft.lbs; lift 0-75# 6-36” from floor; lift 0-75# 36-48” from floor; lift 0-50# 6-72” from floor; climbing stairs, climbing ladders, working from heights, crawling, kneeling, running, operating machines: (2 hand(s)); operating machines: (2 foot/feet); other: bilateral carry: 50’, 50#; other: bilateral carry: 100’, 25#.

Frequent

Unilateral horizontal reach 0-18”; unilateral vertical reach 36—72”; lift 0-40#, 6-36” from floor.

Constant

Standing, walking: 2.3 mph, 0 incline; bilateral fine motor manipulation; functional near, far, color vision aided or unaided, functional hearing aid or unaided, functional verbal communication skills; working overtime as assigned to meet operational/patient care demands.

Not at All

Hold 200# patient sidelying while doing procedure x 2 min; roll 200# patient away/toward self; transfer 105# person chair-chair 5x/hr. with gait belt; bed-cart transfer with 200# person and assist of one with sheet; more 200# person up in bed with assist of one and sheet.

Category II Job Classification – Laurel Lake employees who have jobs with tasks that rarely involve exposure to blood, body fluids, or tissues and have no contact with used sharps.

Job Hazard Risks:

Lifting

Infectious Disease Exposure

Hazard Materials Exposure (Nuclear, Biological, Chemical)

Workplace Violence Potential

POSITION SPECIFICATIONS

This job description identifies the general nature and level of work to be performed.  It is not to be considered an exhaustive list of responsibilities, duties or skills required of an incumbent.