Front Desk Receptionist / Part Time / 1st Shift

Pay Rate:  $12.48- $18.73/hr. 

  *** This position would be Part time (18 hrs. per week/36 hrs. per pay) working two days per week and every 4th Saturday of the month. 

SUMMARY OF JOB RESPONSIBILITIES: 

The Front Desk Receptionist performs receptionist and clerical duties to assist the administrative staff and residents of Laurel Lake.

ESSENTIAL FUNCTIONS

1. Greet and assist residents, visitors, and staff in a pleasant manner
2. Answer incoming calls (7-line switchboard) and direct to the proper department, deliver messages and page staff when necessary
3. Sort and distribute mail, log parcels and place on appropriate shelf, notify resident and forward resident mail when appropriate
4. Respond to SARA emergency call system and fire alarms
5. Perform clerical and typing assignments for departments and residents upon request and upon approval of Executive Assistant
6. Receive daily medications, log on sheet, SARA to resident
7. CATIE tablet-trouble shooting; assist residents when necessary
8. Have knowledge of postage machine, how to weigh packages, apply proper postage.
9. Reconcile postage and stamp sales, shipping and other items (copies/faxes, etc.)

NON ESSENTIAL FUNCTIONS

None

POSITION REQUIREMENTS:

Educational Requirements:

High School graduate or equivalent

Some Secretarial training preferred

Excellent customer service skills

Ability to multi-task – Phones, information requests, residents/staff/visitors

Licensure, Certification and Registration:

None

Work Orientation and Experience:

Knowledge, Skills and Abilities:

Basic Computer Skills

Professional appearance

Excellent telephone skills

Ability to interact with the elderly population

Ability to maintain confidentiality

Multi-tasking ability

Other Duties as Assigned:

REPORTING RELATIONSHIPS:

Supervision Received:

Supervision Exercised:

TOOLS AND EQUIPMENT USED:

            Computer (Word, Excel, Power Point, Outlook email)

            Digital Postage Meter

            Copy Machine

            Fax Machine

            7 Line Switchboard

            Laminator

            CATIE Tablet

PHYSICAL ENVIRONMENT / WORKING CONDITIONS:

WORKING CONDITIONS:

CONTINUING EDUCATION REQUIREMENTS:

Clerical/Secretary – Physical Demands

Occasional – 1 to 33% of workday

Frequent – 34 – 66% of workday

Constant – 67 – 100% of workday

Not at all – 0% of workday

Occasional

Walking: 2.3 mph, 0 incline; unilateral vertical reach 36-72”; bilateral carry 30’, 25#; push/pull 100’, 19ft.lbs.; lift 0-25# 6-36” from floor; lift 0-25# 36-48” from floor; lift 0-25# 6-72” from floor, climbing stairs; operating machines: (2 foot/feet).

Frequent

Standing.

Constant

Sitting, unilateral horizontal reach 0-18”, bilateral fine motor manipulation functional near, far, color vision aided or unaided; functional hearing aid or unaided; functional verbal communication skills; operating machines: (2 hand(s)).

Not at All

Hold 200# patient sidelying while doing procedure x 2 min; roll 200# patient away/toward self; transfer 105# person chair-chair 5x/hr. with gait belt; bed-cart transfer with 200# person and assist of one with sheet; more 200# person up in bed with assist of one and sheet; climbing ladders, working from heights, crawling, kneeling, running, operating machines; keyboarding & CRT usage.

Category III Job Classification – Laurel Lake employee jobs that include all other employees not covered under Category I & II jobs whose tasks do not involve exposure to blood, body fluids, or tissues or used sharps.

Job Hazard Risks:

Lifting

Infectious Disease Exposure

Hazard Materials Exposure (Nuclear, Biological, Chemical)

Workplace Violence Potential       

This job description identifies the general nature and level of work to be performed.  It is not to be considered an exhaustive list of responsibilities, duties or skills required of an incumbent.