Front Desk Receptionist / Per Diem / Work as needed

Pay Rate:  $11.49/hr. is the Per Diem rate 

SUMMARY OF JOB RESPONSIBILITIES: 

The Front Desk Receptionist performs receptionist and clerical duties to assist the administrative staff and residents of Laurel Lake.

Essential Functions

1. Greet and assist residents, visitors, and staff in a pleasant manner
2. Answer incoming calls (7-line switchboard) and direct to the proper department, deliver messages and page staff when necessary
3. Sort and distribute mail, log parcels and place on appropriate shelf, notify resident and forward resident mail when appropriate
4. Respond to SARA emergency call system and fire alarms
5. Perform clerical and typing assignments for departments and residents upon request and upon approval of Executive Assistant
6. Receive daily medications, log on sheet, SARA to resident
7. CATIE tablet-trouble shooting; assist residents when necessary
8. Have knowledge of postage machine, how to weigh packages, apply proper postage.
9. Reconcile postage and stamp sales, shipping and other items (copies/faxes, etc.)

Non Essential Functions

None

POSITION REQUIREMENTS:

Educational Requirements:

High School graduate or equivalent

Some Secretarial training preferred

Excellent customer service skills

Ability to multi-task – Phones, information requests, residents/staff/visitors

Licensure, Certification and Registration:

None

Work Orientation and Experience:

Knowledge, Skills and Abilities:

Basic Computer Skills

Professional appearance

Excellent telephone skills

Ability to interact with the elderly population

Ability to maintain confidentiality

Multi-tasking ability

Other Duties as Assigned:

REPORTING RELATIONSHIPS:

Supervision Received:

Supervision Exercised:

TOOLS AND EQUIPMENT USED:

            Computer (Word, Excel, Power Point, Outlook email)

            Digital Postage Meter

            Copy Machine

            Fax Machine

            7 Line Switchboard

            Laminator

            CATIE Tablet

PHYSICAL ENVIRONMENT / WORKING CONDITIONS:

            (Please attach the appropriate physical demands sheet)

*Located on the hmhp website, under document library, click on view in folder format, click on employee services, click on hr forms, then the appropriate physical demands sheet.

This job description identifies the general nature and level of work to be performed.  It is not to be considered an exhaustive list of responsibilities, duties or skills required of an incumbent.